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Q:
I saw an ozone generator. Is this
the same thing?
A:
The EPA classifies ground level ozone as smog.
While it is true ozone is used in limited areas such as
after a fire, it is only in unoccupied spaces because it
is a health hazard.
The CaluTech products are not an ozone generating air
cleaners. Ozone is harmful to your health.
(click here for ozone purifiers warning)
Q:
I already have a duct mounted UV air purifier, will
these do more for me if I add it to what I have?
A:
Even better! If you have a competitors UV in duct air
purifier you can
trade it in and take up to 50% off, depending on the
unit you have, no matter how old it is, for one of our
air duct UV air purifiers! Just email us with what you
have and we'll take care of you!
Q:
How does your product compare to the ionic purifier on
TV?
A:
Simply put, to date, there is no known scientific
evidence that ionic air purifiers actually help people
in any way, just opinions, no proof. UV-C Air
purifiers are proven.
That's just good marketing without real value!
Q:
How long are UV air purifier lamps good for?
A:
CaluTech products use UV-C germicidal lamps which
operate at a wavelength of 253.7 nanometers. Each lamp
is under warranty for 1 year, and 36W replacements are
only $22.99 each, not $40 or $80 each like other
companies (we don't mark them up). Replacement 18W lamps
are $22.49. It is a very cost effective UV air purifier.
The lamps are known to operate for as long as 3 years.
We recommend annual changes of the UV lamps for maximum
sterilization.
Q:
How much maintenance does the UV air purifier unit require?
A:
CaluTech Blue air purifiers require minimal maintenance.
All you need to do is change the lamps once a year for
maximum efficiency. Once your unit is installed, you
simply plug it in. Portable units need filter changes
twice per year, and 2 years of filters are supplied with
each unit. Replacements are only $10 to $20 per year,
that's it!
Q:
Is this something the average homeowner can install
themselves?
A:
Yes. Installation is simple, but if you prefer you can
contact your local heating and air conditioning company
for installation or a handyman. The unit can be
installed in as little as 20 minutes. If you do not wish
to install a furnace duct mounted germicidal air
purifier you should have a qualified contractor install
it for you. Installation if very simple and only
requires a drill with a 2" hole saw and a Phillips
screwdriver, that's it! (hole saw can be 1 3/4, 1 7/8,
2, 2 1/4, or 2 1/2)
Q:
What kind of warranty does CaluTech offer?
A:
The CaluTech Blue, Mini-Blue and DSL UV air purifiers
carry a warranty of 10 years against parts and labor.
The Airtronics UV purifier carries a 5 year warranty,
and the Hurricane portable UV air purifier carries a 90
day warranty.
Q:
I've seen other units available that claim to be high
powered air purification utilizing UV. How does
CaluTech's unit compare?
A:
There is no comparison. The Calutech Blue%u2122 produces over
24,000 microwatts of complete air sterilization and has
been tested to safely sanitize between 98 and 99.9
percent of the indoor air. No other unit we're aware of
on the market can compete. The effect of irradiation is
based on microwatts and time of exposure. The lethal
exposure period of an organism is determined by its
susceptibility. The wavelength of radiation, the density
of the radiation flux (watts per unit area) and time
exposure. These UV lamps are regulated at 253.7 nm
energy. The germicidal effectiveness is proportional to
the product of intensity time from one micro-second to a
few hours. CaluTech estimated a typical air velocity of
a home furnace and doubled the amount of UV actually
needed.
Some references you can check:
Ultraviolet and Infrared engineering by Summer,
Interscience Publishers
American conference of Governmental and industrial
hygienist, Threshold limits for workroom air.
Ultra-Violet Radiation by Koller,
Pub. John Wiley and sons.
Any state government agency should also have information
on the technology used in the wastewater field which is
much more critical than air sterilization. UV is
commonly used in place of chlorine for disinfections and
the technology has been used extensively in the
pharmaceutical industry.
Q:
There are a lot of units on the market. Where does the
CaluTech Blue%u2122 fall into place?
A:
Because of the recent scare of bio-terrorism, companies
have virtually popped up overnight selling units that
look a lot like the CaluTech Blue%u2122 purification system.
These are NOT CaluTech units and they do not perform to
the level of CaluTech standards. Some claim 50 or 60
thousand microwatts with a short little single lamp,
this is not true and we've reported this to the trade
commission.
Q:
Is the CaluTech Blue%u2122 constructed in a solid manner, and
are the electrical components safe?
A:
The Calutech Blue%u2122 is encased in a steel box and the
electrical components are UL and/or CE, CSA Listed. All
CaluTech inner components use only UL Listed parts.
Q: How many watts? What are the
details of the bulb?
A: UV-C: 24-26 Watts. Bulb: 36
watts each, Hot Cathode. This is the spec for the Blue,
DSL, Hurricane, and Airtronics UV air purifiers. The new
High Output duct mounted UV air purifier, not yet on
this website, features 120 watts. The new Mini-Blue
furnace / A/C duct mount air purifier features 2 18w
lamps with short lamps for tight areas.
Q:
Is Hot Cathode better than Cold Cathode?
A:
In the uppermost vertical section of your plenum both
hot and cold cathode tubes suffer diminished
effectiveness based on cooler temperatures. We
overcompensate with excessive UV-C wattage to get a
maximum kill without ozone.
Q:
How much does this great UV air purifier cost?
A:
Units on the market are similar in price, but usually
much higher. The CaluTech Blue is fully guaranteed. Replacement lamps, are available for
$17.99 each, (Two 36w UV Lamps are used on the Blue,
Hurricane, and DSL. One 36w UV Lamp is used on the
Airtronics model.), and should be replaced annually for
maximum efficiency. 18w UV Lamps are $16.99 (Two are
used on the Mini-Blue) and 60w UV Lamps are $49 (Two are
used on the High Output model).
Q:
I've had a CaluTech UV Air purifier system in my home for over a year
and have never changed the lamps. Does this mean it is
no longer cleaning the air?
A:
No. Although the lamps should be changed yearly for
maximum efficiency, your unit is still cleaning the air.
Not changing the lamps every year lowers the
effectiveness of the sanitizing cycle.
Q:
I'd like to benefit from the use of a UV air cleaner,
but I do not have forced air ducts in my home. Can I use
the CaluTech Blue?
A:
Unfortunately you cannot, it is for ventilation only but
you can benefit from the CaluTech Hurricane, a new
portable air purifer system that we created for people who do not
have forced air ventilation.
Q:
I've just received my furnace duct mount UV air
purifier. The instructions explain everything well, but
I'm still not sure where to put it?
A:
If you have A/C we recommend installation above the
coils. If you do not know where they are look for a
drain hose or copper lines entering your air duct. This
is where the coil is. You want to install the unit above
this coil. Because coils are always wet, even when the
A/C is not running, it becomes a breeding ground for
bacteria, viruses, dust mites, and mold. The UV light
shining down on this coil burns all of these pathogens
up. DO NOT drill right into the duct where the drain or
copper lines are coming out. You must install it above
the coil. If you run a drill bit into this coil all the
freon will come out and you will need an HVAC contractor
to open the duct and repair the coil, or even replace
it. A good idea is to drill a small inspection hole
above where the coil is, or even open the air duct to
look at where it sits, so you know you've installed it
in the right spot. If you do not have A/C you can
install the unit easily in the cold air return line,
which is the duct that brings the air in the home or
building to the furnace so it can be heated. If you're
in doubt, call a heating & air conditioning company to
install it for you. It doesn't cost much to have it
professionally installed. Install time is usually less
than 20 minutes.
Q:
I have a humidifier on my supply duct. Can I install the
UV air purifier near the humidifier?
A:
Yes,
but only above the humidifier. If you install it below
the humidifier water droplets can drip down on the lamps
and shorten their life.
Q:
My HVAC contractor cut the cord off the CaluTech duct
mounted air purifier and wired it direct to the fan.
Does this mean I have no warranty now?
A:
No,
this does not void your warranty, but you would have
been better off with the unit on always, not connected
to a relay or switch on the fan. When the fan isn't
running the pathogens and mold spores in the air don't
stop too. In addition, the dust mites don't stop mating
and multiplying. You want the UV on whenever possible.
If mounted at the coils keep in mind that they are
always wet, even when the fan shuts off. If the UV goes
off at the coil for even 10 minutes mold already begins
to form. Keep it on for cleaner air. This extends the
lamp life and the electrical cost is no more than a
single light bulb.
Q:
If I have a problem with one of your duct mounted air
purifiers how do I get my replacement?
A:
See our
Guarantee
Q:
On
the CaluTech Blue you offer a 10 year warranty. If my
unit fails in 9 years and you give me my replacement
unit do I get another 10 year warranty on the
replacement or does my warranty expire?
A:
Yes, you get another 10 years on the replacement, from
date of the shipping of the new unit. The same applies
to UV lamps. If they fail during the warranty period of
1 year we will send you a new lamp, or lamps, and extend
your warranty for another year.
Q:
What exactly is ultraviolet light?
A:
Ultraviolet light is an invisible light (to humans) but
many insects can see it (known as photo tactic eye
sight). UV light emits at different levels called
nanometers (a unit of measurement that is one billionth
of a meter). Ultraviolet light is separated into three
common spectrums. UVA operates between 315 and 400
nanometers (nm). These are known as black lights and
many insect zappers use this UV lamp to attract insects
to the zapper because the insects think the light they
see is the sun. UVB is used for tanning beds and
operates between 280 and 315 nm. UVC is used for UVGI
(ultraviolet germicidal irradiation) and this is what
our units operate at. This light has a wavelength of 100
to 280 nm. Our products operate at 253.7 nm which is the
optimal level of UVC light for sterilization of the air,
and even water. UV light is present in a fluorescent
lamp tube which contains a mixture of 3 mgs of mercury
and a phosphor coating. When UV lamps are energized the
electrical current is mixed through the lamp tube that
contains the phosphor and mercury vapor. The atoms in
the Mercury absorb the energy from the electrical
current which causes the atoms to become unstable. The
atoms seek to become stable again so in order to do this
they must lose any extra energy they contain. When the
atoms release this energy it is released in the form of
ultraviolet radiation. When the UV radiation is present
in the tube lamps it attempts to get out of the phosphor
coated lamps (coated inside the tubes). When this
happens UV light is released. The more or less amount of
phosphor coating inside the lamp tubes the higher or
lower the amount of nanometers. With different mixes of
phosphor the desired amount of UV is produced (A, B, or
C).
Our UVC light penetrates the outer membrane of viruses,
bacteria, mold, and even yeasts. When this happens the
DNA of the microbes is modified, which causes
modifications to the DNA structure, and eliminates the
possibility of these microbes to reproduce, so they
eventually all die off just as humans would if we could
no longer produce. All microorganisms have different
levels of tolerance to radiation and these levels are
measured (known as a D Value) which makes it possible to
estimate the time of exposure required to destroy these
different microorganisms. The chart on our home page
shows many of these values and where possible we also
link to more information about the virus, mold,
bacteria, yeast, etc.
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